PRIVACY POLICY
Introduction
Experience enhanced comfort and energy efficiency with Cozyfy! Transform your home through the Energy Company Obligation (ECO) scheme – where leading energy suppliers fund and install measures tailored to your needs. Your privacy is our priority; we collect and handle personal information responsibly, ensuring compliance with legal obligations and safeguarding your rights.
The personal data we collect and use
We collect your data directly and this data may include:
- Your name, address, and in some cases your date of birth (so we can check you are eligible for the scheme and contact you regarding your installation);
- Proof of identity (which may be collected to evidence a supporting component or for eligibility evidence);
- Copies of documents showing proof of benefits and income supplied to you by the Department for Work and Pensions and HMRC (this will be limited to information showing you are eligible for the scheme);
- Your phone number and email address (so you can be contacted as necessary for the Purpose outlined in this notice);
- Optional: the financial amount you have contributed towards the cost of the installation (to help the Department for Business, Energy and Industrial Strategy develop future schemes).
Providing your personal data
We will tell you if providing some of your personal data is optional. In all other cases you must provide your personal data or we will be unable to install a measure into your home under the ECO scheme. Using your personal data (legal basis and Purpose)
We will process your personal data: Using your personal data (legal basis and Purpose):
- As necessary to fulfil our contract with you, eg. to manage and undertake the contract (including the installation of a measure into your property).
- As necessary to pursue our legitimate interests, eg. to check you are eligible for the ECO scheme; to share your data with third parties who administer, support or enforce the ECO scheme (as specified under ‘Sharing your personal data’). to collect the financial amount you have contributed towards the cost of the installation.
- As necessary to comply with a legal obligation, eg. where you exercise your rights to make requests under data protection law.
User Access and Control of Data
If you wish to amend any of the Data which we hold about you, or update your marketing preferences, please contact support@cozyfy.co.uk. In accordance with the Data Protection Act 1998, you may request a copy of the personal information we hold about you by contacting the Privacy Officer by e-mail at support@cozyfy.co.uk.
Cookies
A cookie, in the context of websites, is a small piece of information stored on a visitor's computer. When the visitor returns, their browser sends this data to the website. Cozyfy utilizes cookies to identify and track visitors, analyze their interaction with the Cozyfy website, and understand their preferences. Visitors who opt not to have cookies stored on their computers can adjust their browser settings accordingly. It's important to note that disabling cookies may impact the functionality of certain features on Cozyfy’s website
Privacy Policy Changes
While most alterations are expected to be minor, Cozyfy reserves the right to update its Privacy Policy periodically and at its sole discretion. We encourage visitors to regularly check this page for any changes to our Privacy Policy. Your continued use of this site after any modification in the Privacy Policy will signify your acceptance of such changes.